TERMS OF SERVICE

Worknite — AI-Powered Tax Management Platform

Effective Date: 01 January 2026
Last Updated: 16 June 2026
Version: 2.0 (Comprehensive)

1. ACCEPTANCE OF TERMS

By accessing, registering, or using Worknite (including the website worknite.in, mobile apps, and related services), you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"), along with our Privacy Policy, Refund Policy, and any other policies published on the platform.

These Terms constitute a legally binding agreement between you and Worknite ("we," "us," "our," or "Company").

If you do not agree to any part of these Terms:

• Do not use Worknite
• Do not create an account
• Do not upload documents or data

Continued use of Worknite signifies your acceptance of these Terms, as updated from time to time.

2. DESCRIPTION OF SERVICE

2.1 Platform Overview

Worknite is a cloud-based, AI-assisted platform designed to support Indian tax professionals and taxpayers. The platform provides:

• Document analysis — OCR, text extraction, contradiction detection
• Case management — organizing documents, tracking proceedings, maintaining case notes
• AI-assisted drafting — generating tax notices, submissions, analysis
• Real-time chat — asking questions about tax matters, receiving AI-assisted responses
• Collaboration — case sharing (where applicable), audit trails

2.2 Three User Workspaces

AO Workspace

For Income Tax Department Assessing Officers:

• Case management tools for assessment proceedings
• Draft generation for notices (143(2), 142(1), 133(6), SCN, etc.)
• Document analysis and contradiction detection
• Integration with government workflows (future)

Practice Suite (CA Module)

For Chartered Accountants and Tax Professionals:

• Client portfolio management
• Multi-client case handling
• Audit trail and compliance tracking
• Draft generation for client communications

Personal Tax (Taxpayer Module)

For Individual & Business Taxpayers:

• Self-assessment tools
• Notice interpretation
• Response draft generation
• ITR analysis

2.3 AI-Assisted, Not AI-Automated

Worknite uses artificial intelligence (Claude by Anthropic, GPT by OpenAI) to assist tax work, not replace it. All AI-generated content must be independently reviewed and verified before use.

3. CRITICAL DISCLAIMERS — AI OUTPUTS

3.1 Nature of AI Outputs

Worknite is a tool, not a professional service.

AI-generated outputs (case notes, draft notices, analysis, responses) are:

• Assistive only — meant to accelerate your work, not replace professional judgment
• Not guaranteed accurate — AI can make errors, misinterpret documents, or provide incomplete analysis
• Contextually limited — AI may miss nuances, indirect references, or document relationships visible only to a human
• Not a substitute for legal/tax advice — we are not lawyers or tax consultants
• Not verified by experts — AI outputs are not reviewed by tax professionals before delivery to you

3.2 Your Responsibility for Verification

You are solely responsible for:

• Reviewing all AI-generated content before use
• Verifying facts, figures, and legal citations against original documents
• Consulting qualified tax professionals or lawyers before filing with authorities
• Ensuring compliance with applicable tax law, court requirements, and procedural rules
• Correcting errors in AI outputs before submission

3.3 What AI Cannot Do

Worknite does not:

• Provide legal advice (that requires a licensed lawyer)
• Provide tax advice (that requires a licensed tax professional / CA)
• Guarantee outcomes in assessments, disputes, or court proceedings
• Replace human judgment in complex or novel tax situations
• Ensure 100% accuracy (AI errors are possible)
• Handle highly sensitive or urgent matters without human review

3.4 Reliance on AI Outputs — Risk Assumption

By using Worknite and relying on AI outputs, you assume all risk that:

• The output may be inaccurate, incomplete, or misleading
• You file inaccurate information with tax authorities as a result
• You face penalties, interest, or legal consequences from relying on defective AI outputs
• The AI misses a critical fact that affects the outcome of your case

Worknite shall not be liable for consequences of your reliance on AI-generated content.

4. ELIGIBILITY & REGISTRATION

4.1 Eligibility Requirements

To use Worknite, you must:

• Be at least 18 years old (or the age of majority in your jurisdiction)
• Be legally capable of entering into binding contracts under Indian law
• Not be prohibited by law from using financial/legal technology platforms
• Provide accurate information during registration (name, email, PAN, professional details)
• Be authorized to represent the organization you claim (if registering as a firm/department)

4.2 Registration & Verification

• Email verification is required to activate your account
• PAN verification may be required for AO and CA accounts (to prevent fraud)
• Government ID verification may be required for AO accounts (to confirm status)
• False information during registration is grounds for immediate account termination

4.3 Account Activation

Your account is subject to our internal verification process. We may reject applications or suspend accounts that:

• Provide false information
• Violate our Acceptable Use Policy (Section 6)
• Appear to be fraudulent or impersonating officials

5. ACCOUNT RESPONSIBILITIES & SECURITY

5.1 Account Credentials

You are responsible for:

• Maintaining confidentiality of your password and 2FA (two-factor authentication) codes
• Preventing unauthorized access to your account
• Updating your password if you suspect compromise
• Logging out on shared or public devices

5.2 All Activity on Your Account

You are responsible for all activity occurring under your account, whether authorized by you or not. If you:

• Share credentials with others
• Allow unauthorized access
• Use shared accounts with colleagues

...you remain liable for all actions taken. Worknite is not responsible for unauthorized use of shared accounts.

5.3 Breach Notification

You must notify us immediately if you suspect:

• Unauthorized access
• Password compromise
• Phishing or social engineering attack
• Unusual account activity

Email: support@worknite.in
Phone: [TBD]
Include: account email, date/time of suspected breach, description of incident

We will investigate and, if needed:

• Reset your password
• Suspend your account temporarily
• Restore compromised data from backups

5.4 Account Sharing Prohibited

You agree not to:

• Share your account credentials with anyone
• Allow multiple users to access the platform through a single account
• Resell or sublicense access
• Create dummy accounts to circumvent subscription limits

Each user must have their own account. If your organization has multiple users, you must purchase multiple subscriptions.

6. ACCEPTABLE USE POLICY

You agree not to use Worknite for:

6.1 Unlawful Purposes

• Any activity that violates Indian law (Income Tax Act 1961, DPDP Act 2023, IPC, etc.)
• Tax evasion, fraud, or willful misrepresentation to tax authorities
• Generating false documents, forged signatures, or counterfeit notices
• Money laundering, bribery, or corruption
• Any activity facilitating crime or harm

6.2 System & Technology Abuse

• Reverse engineering — attempting to decompile, disassemble, or extract the underlying code, AI models, or algorithms
• Malicious code — uploading viruses, trojans, ransomware, or harmful code
• Denial of service (DoS) — attacking the platform's infrastructure to disrupt service
• Automated access — using bots, scrapers, or automated tools to bypass rate limits
• API abuse — using the API beyond the terms of your plan (e.g., reselling, massive extraction)
• Hacking or unauthorized access — attempting to access other users' data, admin panels, or systems

6.3 Misuse of AI Outputs

• Fraudulent documents — generating fake notices, orders, or tax documents for deception
• Impersonation — using Worknite outputs to impersonate tax authorities or officials
• Misleading courts/tribunals — submitting AI-generated content as if authored by professionals (without disclosure)
• Manipulation of authorities — generating false analysis to misrepresent facts

6.4 Content & Data Misuse

• Harassment or abuse — using the platform to harass, defame, or abuse individuals
• Privacy violation — uploading others' sensitive documents without consent
• Spam or solicitation — using Worknite to spam or advertise services
• Intellectual property violation — uploading copyrighted material (unless you own it)
• Sensitive data exposure — uploading documents containing others' financial/personal data without proper safeguards

6.5 Commercial Restrictions

• Reselling Worknite — unauthorized resale or sublicensing of platform access
• Competitive intelligence — using Worknite to collect competitive intelligence on other professionals
• Data extraction for analytics — using the platform to extract/analyze data for resale or unauthorized use

6.6 Violations of Law or Platform Policies

• Tax law violations — using Worknite to prepare fraudulent returns, evade taxes, or violate IT Act
• Regulatory non-compliance — violating CA ethics rules, government conduct guidelines, or professional standards
• Violation of third-party rights — infringing patents, copyrights, or trademarks

7. INTELLECTUAL PROPERTY RIGHTS

7.1 Worknite's IP

Worknite owns all intellectual property in:

• Platform code, design, and architecture
• AI models, algorithms, and training (underlying LLM weights owned by Anthropic/OpenAI)
• Branding, logos, trademarks
• Documentation, tutorials, and support content
• Databases, features, and functionality

You have no ownership rights to any of the above. Your subscription grants you a limited, non-exclusive license to use the platform per these Terms.

7.2 Your Content — Documents & Uploads

You retain ownership of:

• Documents you upload (PDFs, images, spreadsheets, etc.)
• Your case data and metadata
• Your account information

Worknite may process, store, and analyze your content only to:

• Provide the services (AI analysis, case management, etc.)
• Comply with legal obligations
• Improve the platform (anonymized analytics)

Worknite does not:

• Sell your documents
• Use them for training (see Privacy Policy, Section 4)
• Share them with competitors or third parties (except as per Privacy Policy)

7.3 AI-Generated Outputs

Ownership of AI-generated content (case notes, drafts, analysis):

You may:

• Use AI outputs freely in your work (tax filings, client advice, internal documents)
• Modify AI outputs as needed
• Share outputs with clients or colleagues
• Publish outputs (e.g., in articles, training materials)

You may not:

• Claim the AI personally authored the content (if filing with authorities, disclose that AI was used)
• Resell the outputs as a service to others
• Use Worknite's outputs to train competing AI models

7.4 License Grant to Worknite

By uploading content, you grant Worknite a non-exclusive, worldwide license to:

• Store and process your content to provide services
• Create anonymized, aggregate analytics from your usage
• Use de-identified data to improve the platform

You retain all ownership; this license is limited to Worknite's operational needs.

8. SUBSCRIPTIONS, BILLING & PAYMENTS

8.1 Subscription Plans

Worknite offers tiered subscription plans. Current tier names, monthly prices, and allowances are published at worknite.in/pricing. Each tier includes:

• Specified number of AI calls / token credits per month
• Document upload limits
• Users per account
• Support level

8.2 Credits System

Worknite uses a credit-based consumption model:

• Each AI operation (build-memory, chat, draft generation, OCR) consumes credits
• Free tier gets X credits/month; paid tiers get higher credits
• Unused credits do not roll over to the next month
• Exceeding credits: either work stops (if hard limit) or overage charges apply (if soft limit)

Current plan:

• Hard limit: user cannot perform actions when credits are exhausted
• User receives warnings at 80%, 95%, 100% credit consumption

8.3 Billing Cycle & Auto-Renewal

• Billing date: subscriptions renew on the same day each month
• Payment method: credit card, debit card, UPI, net banking (via Razorpay)
• Auto-renewal: subscriptions auto-renew unless cancelled
• Cancellation: you may cancel anytime; cancellation takes effect at end of current billing cycle
• Downgrade: you may downgrade; new tier takes effect next billing cycle

8.4 Payment Terms

• Payment due: at the start of each billing cycle (before service begins)
• Failed payment: if payment fails, we may suspend access until payment is received
• Retry: we may retry failed payments 2-3 times before suspending account
• Late payment interest: per RBI regulations (if applicable)

8.5 Taxes & GST

• All prices are exclusive of GST (Goods and Services Tax)
• GST (18%) will be added to your invoice
• Invoices issued by Worknite will include GST breakdown

8.6 Refunds & Cancellations

See Refund Policy at https://worknite.in/refund for detailed terms:

• No refund for partial month usage (subscription billed monthly upfront)
• Cancellation requests processed within 5 business days
• Refund disputes reviewed on a case-by-case basis

8.7 Price Changes

• Worknite may change pricing with 30 days' notice
• Existing subscribers grandfathered at old rate for 3 months minimum
• If you don't accept new pricing, you may cancel

8.8 No Refund for AI Inaccuracy

• Refunds are not available because AI-generated content was inaccurate or unhelpful
• This is a feature limitation, not a service failure
• If you believe the platform itself malfunctioned (e.g., didn't process documents), contact support for resolution

9. LIMITATION OF LIABILITY & DISCLAIMERS

9.1 "AS-IS" Service Disclaimer

Worknite is provided "AS-IS" without warranties of any kind. We disclaim:

• Accuracy — AI outputs may be inaccurate, incomplete, or misleading
• Fitness for a particular purpose — the platform may not suit your specific needs
• Non-infringement — generated content may inadvertently resemble existing works
• Availability — the platform may experience downtime or outages
• Security — despite our efforts, data breaches or unauthorized access may occur
• Compliance — using Worknite does not guarantee tax compliance or legal validity of documents

9.2 No Warranties

Worknite makes no warranties, express or implied, including:

• Merchantability — fitness for sale or commercial use
• Fitness for purpose — suitability for tax work, legal proceedings, or any specific use
• Non-infringement — outputs don't violate third-party rights
• Accuracy — information, analysis, or generated content is accurate
• Completeness — all required information or analysis is included

9.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE INDIAN LAW, WORKNITE SHALL NOT BE LIABLE FOR:

Direct Damages

• Lost profits, lost revenue, lost savings
• Lost data or corruption
• Loss of business opportunity
• Loss of goodwill or reputation

Indirect Damages

• Consequential damages (indirect harm caused by your use)
• Incidental damages (minor, secondary harm)
• Special damages (unique to your situation)
• Punitive damages (penalties beyond actual harm)

Specific Scenarios — Worknite is NOT Liable For

• AI inaccuracy — errors in generated drafts, analysis, or case notes
• Tax penalties or interest — if you relied on Worknite outputs and faced tax department action
• Court/tribunal consequences — if your submission using Worknite content was rejected, questioned, or penalized
• Lost audit trails or documentation — if case history was lost due to server failure
• Unauthorized access — if your account was hacked and data was stolen (after you were warned)
• Third-party API failures — if Anthropic (Claude) or OpenAI (GPT) services were unavailable
• Government action — if you were audited, charged, or prosecuted based on Worknite-generated content
• Business decisions made based on Worknite — loss of clients, reputation, etc.

9.4 Cap on Liability

Worknite's total aggregate liability for any claim, lawsuit, or dispute shall not exceed:

• The amount you paid to Worknite in the 3 months preceding the claim (or ₹10,000, whichever is higher)
• OR
• ₹1 lakh (₹100,000) for enterprise customers

This cap applies even if we were advised of the possibility of such damages.

9.5 No Liability for Third-Party Services

Worknite uses third-party services (Anthropic Claude, OpenAI GPT, Supabase, Vercel). We are not liable for:

• Their service failures, outages, or unavailability
• Their data practices or privacy violations
• Their terms of service or licensing restrictions
• Breaches or hacks of their systems

You use these services at your own risk, per their terms.

9.6 Assumption of Risk

By using Worknite, you assume all risk that:

• AI outputs may be inaccurate
• You may face tax consequences from relying on Worknite
• Your data may be exposed or lost
• The service may become unavailable when you need it
• Generated content may not meet legal or procedural requirements

10. INDEMNIFICATION

You agree to indemnify and hold harmless Worknite, its founders, employees, and agents from:

• Claims, damages, or costs arising from your use of the platform
• Your violation of these Terms or applicable law
• Your infringement of third-party rights
• Your reliance on AI-generated outputs
• Your submission of Worknite-generated content with authorities
• Any harm caused by your account (e.g., hacked and used to spam others)

You will:

• Defend Worknite against any claim
• Pay all costs, attorney fees, and damages awarded
• Cooperate in our defense

11. DATA RESPONSIBILITY & BACKUP

11.1 You Are Responsible for Your Data

• You must maintain backups of all critical documents and case data
• Worknite is not responsible for data loss (even if accidental)
• Deleted data cannot be recovered after 30 days (per Privacy Policy)

11.2 Worknite's Backup Procedures

• We perform daily encrypted backups of your data
• Backups are retained for 30 days after deletion
• Backups are not a service; they are for disaster recovery only
• We do not guarantee recovery in all scenarios

11.3 Data Restoration Requests

If you accidentally delete data:

• Contact support within 30 days with deletion details
• We may restore from backup (best-effort basis)
• Restoration may take 5-7 business days
• Restoration is free for first request; subsequent requests may incur fees

11.4 No Recovery After 30 Days

Data deleted more than 30 days ago cannot be recovered. Plan accordingly.

12. SERVICE AVAILABILITY & MAINTENANCE

12.1 Uptime & SLA

Worknite targets 99.0% uptime (measured monthly), excluding:

• Scheduled maintenance windows
• Events beyond our control (cloud provider outages, internet disruptions)
• User-caused issues (misconfigurations, account suspension)

12.2 Scheduled Maintenance

We perform maintenance:

• Frequency: typically monthly, scheduled for low-traffic periods (usually Sundays, 2-4 AM IST)
• Duration: 1-2 hours per maintenance window
• Notice: we provide 7 days' advance notice via email and platform banner

During maintenance, Worknite is unavailable.

12.3 Unscheduled Downtime

If the platform experiences unplanned outages:

• We will investigate and work to restore service as quickly as possible
• We are not liable for downtime or harm caused
• For extended outages (>4 hours), we may provide service credits (at our discretion)

12.4 No Downtime Refund

Refunds are not available due to platform downtime. Your subscription will not be extended for downtime periods.

13. USER-GENERATED CONTENT & INTELLECTUAL PROPERTY CLAIMS

13.1 Your Content Obligations

You represent that:

• You own or have rights to all documents you upload
• Uploads don't infringe third-party copyrights, trademarks, or patents
• Uploads don't violate privacy laws or others' rights
• Uploads are not malicious or harmful

13.2 Third-Party IP Claims

If a third party claims that your content or Worknite-generated output infringes their rights:

• We may remove the content immediately
• You will indemnify Worknite for any costs or damages
• We will not be liable for your use of potentially infringing content

13.3 Worknite's IP Protection

Worknite has the right to:

• Remove content that violates IP law
• Suspend accounts for repeated IP violations
• Cooperate with copyright holders (DMCA, etc.)

14. LEGAL COMPLIANCE & GOVERNMENT ACCESS

14.1 Cooperation with Authorities

Worknite may be required to share user data with government agencies (Income Tax Department, Enforcement Directorate, Police, etc.) if:

• A valid warrant is issued by a competent court
• A legal notice or summons is received
• An emergency exists (imminent harm, national security)

14.2 Warrant Requirements

• Government requests must include a valid warrant/court order
• We will verify authenticity before complying
• We will notify you (if legally permitted) that your data was requested
• We will provide only the minimum data required by the warrant

14.3 Worknite's Compliance Obligations

• Worknite must comply with Indian tax law and regulatory obligations
• We may be required to maintain audit trails and compliance logs for government inspection
• We may face penalties if we help you evade taxes knowingly
• If we discover willful tax fraud, we may report it to authorities

14.4 Your Compliance Responsibility

• You are responsible for ensuring your tax filings are accurate and compliant
• Using Worknite is not a guarantee of tax compliance
• You must independently verify all generated content before filing with authorities
• You must disclose if you used AI assistance when filing (if required by tax authority)

15. TERMINATION & SUSPENSION

15.1 Our Right to Terminate

Worknite may suspend or terminate your account, without notice or refund, if you:

• Violate these Terms or our Acceptable Use Policy
• Engage in fraud, illegal activity, or tax evasion
• Attempt to hack, reverse-engineer, or abuse the platform
• Upload malicious content
• Repeatedly violate our policies
• Pose a risk to platform security or other users
• Fail to pay subscription fees for >30 days

15.2 Suspension vs. Termination

• Suspension: temporary (usually 5-30 days) for less serious violations
• Termination: permanent loss of account and data access
• We will provide reason for suspension/termination when possible

15.3 Data After Termination

Upon termination:

• You have 7 days to download your data
• After 7 days, we may permanently delete all data
• Backups will be purged after 30 days
• You have no right to recover data after termination

15.4 User-Initiated Cancellation

You may cancel your subscription anytime:

• Cancellation takes effect at the end of your current billing cycle
• No refund for the current billing period (subscription is monthly, non-refundable)
• Your data remains accessible until end of billing period
• After 30 days of cancellation, deleted data cannot be recovered

15.5 Survival of Terms

Sections on Indemnification, Limitation of Liability, Intellectual Property, and Governing Law survive termination of these Terms.

16. DISPUTE RESOLUTION

16.1 Informal Resolution (First)

Before any legal action, you agree to attempt informal resolution:

1. Email support@worknite.in with a detailed description of the dispute
2. Provide relevant case details, dates, and evidence
3. Wait 30 days for our response

We will investigate in good faith and propose a solution.

16.2 Escalation to Senior Management

If informal resolution fails:

1. Email escalation@worknite.in (or support with "ESCALATION" in subject)
2. Provide all prior correspondence and evidence
3. Wait 30 days for senior management response

16.3 Mediation (Optional)

If still unresolved, you may request mediation before arbitration:

• Both parties agree to neutral mediator
• Mediation held in Mumbai or online
• Costs split equally (if mutual agreement)
• Non-binding — either party may still pursue arbitration/litigation

16.4 Arbitration Clause

Any dispute arising out of these Terms shall be resolved by binding arbitration, except for:

• Claims for injunctive relief (to stop ongoing harm)
• Claims for enforcement of intellectual property rights

Arbitration details:

• Seat of arbitration: Mumbai, Maharashtra, India
• Arbitration rules: Indian Arbitration and Conciliation Act, 1996
• Number of arbitrators: One (sole arbitrator) for disputes <₹25 lakh; three for larger disputes
• Language: English and Hindi (translator if needed)
• Timeline: arbitration to be completed within 6 months of notice
• Costs: each party bears own legal fees; arbitrator fees split equally

16.5 Litigation (If Arbitration Fails)

If arbitration cannot proceed or enforcement is needed:

• Courts of jurisdiction: exclusive jurisdiction of courts in Mumbai, Maharashtra
• Applicable law: laws of India (Indian Contract Act 1872, IT Act 1961, DPDP Act 2023)
• You waive right to sue in courts outside Maharashtra

16.6 Class Action Waiver

You agree not to bring class action lawsuits against Worknite. Disputes are resolved on an individual basis.

17. GOVERNING LAW & JURISDICTION

17.1 Applicable Law

These Terms are governed by the laws of the Republic of India, without regard to conflict of law principles.

Specific applicable statutes:

• Indian Contract Act, 1872 — contract formation and interpretation
• Income Tax Act, 1961 — tax compliance obligations
• Digital Personal Data Protection Act, 2023 — data privacy
• Bharatiya Nyaya Sanhita, 2023 — criminal law (fraud, cybercrime, etc.)
• Indian Arbitration and Conciliation Act, 1996 — dispute resolution

17.2 Exclusive Jurisdiction

All disputes shall be subject to the exclusive jurisdiction of courts in Mumbai, Maharashtra, India.

You waive:

• Jurisdiction in your home state or country
• Rights to sue elsewhere in India
• Multi-jurisdiction litigation strategies

17.3 No Conflict

If these Terms conflict with any other document (Refund Policy, Privacy Policy, etc.), these Terms take precedence, unless a specific document explicitly overrides them.

18. MODIFICATIONS TO TERMS

18.1 Right to Modify

Worknite may modify these Terms at any time, at our sole discretion. Modifications take effect immediately upon posting.

18.2 Notification of Changes

• Material changes (affect your rights or obligations) — notified via email to your registered account email; 30 days' notice
• Minor changes (clarifications, formatting) — published without advance notice

18.3 Acceptance of Changes

Continued use of Worknite after modifications constitutes your acceptance of updated Terms.

If you do not accept changes:

• Stop using the platform
• Cancel your subscription (no refund for current period)
• Your old Terms are void; new Terms apply

18.4 Policy History

• Version 1.0 — 01 January 2026 (launch)
• Version 2.0 — 16 June 2026 (comprehensive expansion, dispute resolution, DPDP compliance)
• Future versions — will be dated and archived

19. SEVERABILITY

If any portion of these Terms is deemed invalid, unenforceable, or illegal by a court or arbitrator:

• That portion is severed (removed)
• Remaining Terms continue in full force
• The invalid provision is replaced with the closest legally valid interpretation

20. WAIVER

Worknite's failure to enforce any right or provision does not constitute a waiver of that right. We may enforce any provision at any time.

21. ASSIGNMENT

You cannot assign, transfer, or sublicense these Terms or your rights under them to any third party.

Worknite may assign these Terms to:

• A successor company (in case of merger, acquisition, or sale)
• A third-party service provider (with notice to you)

22. ENTIRE AGREEMENT

These Terms, together with:

• Privacy Policy
• Refund Policy
• Acceptable Use Policy
• Any other policies published on worknite.in

...constitute the entire agreement between you and Worknite regarding use of the platform.

All prior agreements, understandings, negotiations are superseded.

23. THIRD-PARTY SERVICES & DISCLAIMERS

23.1 We Use Third-Party AI

Worknite uses Claude (Anthropic) and GPT (OpenAI) large language models.

We are not responsible for:

• Their accuracy, reliability, or bias
• Their terms of service or licensing
• Their data practices (see their Privacy Policies)
• Outages, service failures, or unavailability
• Violations of their acceptable use policies

23.2 You Agree to Third-Party Terms

By using Worknite, you agree to comply with:

• Anthropic's Terms of Service (https://www.anthropic.com/terms)
• OpenAI's Terms of Service (https://openai.com/policies/terms-of-use)
• Supabase Terms (https://supabase.com/terms)
• Vercel Terms (https://vercel.com/terms)
• Razorpay Terms (https://razorpay.com/terms)

Worknite is not responsible for violations of their terms by you.

23.3 API Rate Limits

Third-party APIs (Claude, GPT) have rate limits and quotas. If you exceed them:

• Your requests will be throttled or rejected
• Worknite may suspend your account temporarily
• We are not liable for service interruption due to rate-limit violations

24. CONTACT & SUPPORT

24.1 Support Queries

Email: support@worknite.in
Phone: [TBD]
Hours: Monday–Friday, 10 AM–6 PM IST

24.2 Legal / Policy Inquiries

Email: legal@worknite.in
Or: support@worknite.in with "LEGAL" in subject

24.3 Billing Disputes

Email: billing@worknite.in
Or: support@worknite.in with "BILLING" in subject

24.4 Escalation

For urgent matters:

• Email escalation@worknite.in
• Or support@worknite.in with "URGENT" in subject
• Senior management will respond within 48 hours

25. FINAL NOTICE

READ THESE TERMS CAREFULLY. By using Worknite, you:

• Acknowledge you have read and understood all sections
• Accept all risks of AI inaccuracy, data loss, tax consequences
• Waive any claim for liability beyond the capped amount
• Agree to arbitration in Mumbai under Indian law
• Waive rights to sue in other jurisdictions or court systems
• Assume responsibility for your tax compliance and legal validity of content

If you do not agree, do not use Worknite.

End of Terms of Service

Document Version: 2.0
Last Updated: 16 June 2026
Next Review: 16 June 2027 (or upon material legal change)

For any questions, contact support@worknite.in.

APPENDIX A: QUICK REFERENCE